Knowledgebase and FAQs

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Frequently Asked Questions

General
»	Are the DM220-D04, portable DVD+-R/RW units available. If so what price and how do I go about getting hold of one.
»	Can I use my DM220 as a CD-ROM player when it hooked up to my computer? I use Windows XP
»	Do the EZDigiMagic CD Burner and the EZDigiMagic DVD Burner support the SDHC (Secure Digital High Capacity) format?
»	Do you do a multi layer DVD burner?
»	Does the EZDigiMagic work with the XD memory card?
»	I have the D220-D08 There were no drivers that came with it where can I get the drivers?
»	Is the EZDigimagic compatible with Windows XP?
»	What is the difference between the DM220 Silver unit and the DM220 Blue unit?
»	Why is the [Write] light blinking red when the manual says it should be yellow?
»	Will Canon flash cards work in the EZDigiMagic™ Digital Photo Storage Device?
»	With the EZDigiMusic™ MP300 Can you convert CD's directly through a USB to a Microsoft Zune or Apple Ipod?
Technical
»	How long will my batteries last on a full charge when I use my EZDigiMagic DM220 portable model?
»	Does the EZdigiMagic DM220/320 have any compatibility issues with any digital cards?
»	How will my digital photos be identified on the CD after a single copy session and multiple sessions?
»	I have an Apple Macintosh computer. Will it work with my Mac?
»	I have an EZDigiMagic&trade and would like to use it to burn images stored on a fairly old laptop. I connected the burner and got a message that I need a driver.
»	I prefer to shoot in RAW file format for high resolution photos. Can the unit handle these types of files?
»	I would like to use my EZDigiMagic as an external CD-RW and Memory Card reader. I have a MAC with a USB 1.1 connection. Will the EZDigiMagic work with USB 1.1?
»	If I connect my EZDigiMagic unit to my PC, how do I know that the unit is actively connected to my computer?
»	What does it mean when I receive a fail notification on my EZDigiMagic unit?
»	When I plug my EZDigiMagic unit into my computer’s USB port all the lights come on and stay on – Why?
»	Why is it that when I bring my digital files over to my computer’s hard drive, I cannot save it under the same name after editing? However, as long as I change the file name it can be saved to the hard drive, floppy or other media?

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